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Terms and Conditions

GoldSavers is owned and operated by Baird & Co Ltd (Baird). By using GoldSavers you agree to be bound by these terms and conditions.

Amendments

In the event that we update these terms and conditions we will notify you via the GoldSavers secure message system. If you do not wish to accept the new terms and conditions you may close your GoldSavers account. Continued use of your GoldSavers account indicates your agreement to be bound by the new terms and conditions.

Use of GoldSavers Services

The availability of our site does not constitute an offer nor an invitation by Baird to use the site in any jurisdiction in which such use is illegal.

Your use of our site or any data feeds we may provide to you confers no rights whatsoever to the content and related intellectual property rights contained on our site or on any such data feeds. You agree not to monitor, use or copy our web pages or any of our web content, including without limitation any price data. You will not attempt to hack, make unauthorised alterations or introduce any kind of malicious code to the site by any means. You will not (a) reverse engineer or decompile (whether in whole or in part) any software available through the site; or (b) make copies, modify, reproduce, transmit, alter or distribute all or any part of the site or any material or information contained on it. Any unauthorised use or reproduction may be prosecuted.

Baird offers no forecast regarding the future price of gold or silver. You understand that, within the parameters of our operational limits, it is your responsibility to decide the time and value of the trades you place with us. You understand that the value of your metal holdings will fluctuate according to the current metal prices and that you may lose money on trades placed and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you under any trade(s) be recoverable from us.

It is your responsibility to verify that you are permitted to trade with us in any jurisdiction in which you are located and you agree that you will not trade with us while you are located in a jurisdiction which prohibits you from trading with us.

You agree it is your responsibility to account for any tax or duty imposed on you as a result of any of your GoldSavers transactions.

Registration

United Kingdom: You must be at least 18 years old with a UK bank account in your name to open a GoldSavers account as the primary account holder.

Overseas: We welcome applications from overseas customers, however it is your responsibility to verify that you are permitted to trade with us in any jurisdiction in which you are located and you agree that you will not trade with us while you are located in a jurisdiction which prohibits you from trading with us. You must be at least 18 years old to open a GoldSavers account as the primary account holder.

You must ensure that the details you provide at registration and at any time are correct and complete. You must inform us immediately of any changes to the information that you provided during registration and subsequent use of Goldsavers.

Evidence of Identity and Address

Although it will not be needed to complete the GoldSavers registration process and place trades, we reserve the right to require you to provide evidence of identity and address in a form acceptable to us.

In particular, if your account makes combined purchases of £10000 or more within a twelve month period, under current HMRC guidelines you are required to send us the following documentation:
  • One photo proof of identity: passport or photo drivers license
  • One proof of address: recent utility bill, bank statement, car or house insurance document
We accept documentation in the form of: paper photocopies posted to us or scanned documentation emailed to us. Documentation is not required to be certified.
If you have a joint GoldSavers account both account holders are required to submit individual documentation.

In certain circumstances where we are required to apply enhanced due diligence measures, we will require either sight of original verification documents or certified copies. We will advise you if this is the case.

If you are required to submit documentation to us you will not be able to transfer funds out of GoldSavers until we have received your documentation.

Fund Transfers

We will only accept incoming fund transfers from a bank account held in your name. You must use the unique transfer reference code we supply so we can match incoming funds with your pending fund transfer. We monitor our bank accounts throughout each business day and will credit your GoldSavers account with your funds as soon as we receive them.

We only accept incoming funds denominated in GBP Pounds Sterling. It is your responsibility to ensure that your bank transfers funds to us in GBP, and that where necessary any currency conversion to GBP takes place at your bank before funds are transferred to us.

We only action outgoing funds denominated in GBP Pounds Sterling. If your bank account is non-GBP denominated any currency conversion will take place at your bank.

We will only action outgoing fund transfers to a bank account held in your name. We normally process outgoing transfers by 4pm the next UK business day; UK customers can expect to receive funds in their UK bank account within 3 to 4 working days.

You agree to bear any additional fund transfer costs incurred over and above our standard fund transfer fee.

If you are required to submit documentation to us you will not be able to transfer funds out of GoldSavers until we have received your documentation. Refer to section Evidence of Identity and Address for more information.

Trade Pricing and Execution

GoldSavers receives live metal prices during international metal exchange open hours. In the event of a disruption to our price feed either due to increased market volatility or to a problem with our external feed supplier, we reserve the right to adjust or cancel trades if the price at which the trade was executed was found to be incorrect. In such an event we will advise you of the situation.

GoldSavers Account Value Limit

Although there is no maximum limit to the value of your holdlings, GoldSavers is ideal for customers looking to invest up to GBP5000. If the value of your account is consistently higher you may be advised by GoldSavers Support to switch to a Baird allocated or unallocated account.

Online Security

It is the customer's responsibility to ensure that their chosen password remains known only to themselves and that the computer(s) they are using to access GoldSavers remains free from viruses that may compromise their online security. If you know or suspect that someone else knows your password you should notify us by contacting GoldSavers Support goldsavers@bairdmint.com immediately.

Whilst logged in to GoldSavers all communication between the customer's computer and our server takes place over an SSL secured internet connection, generally regarded as offering the highest level of commercially available internet security.

If we have reason to believe that there exists the possibility of breach of security or misuse of the GoldSavers site we may suspend your GoldSavers account pending further investigation.

GoldSavers Online Availability and Downtime

GoldSavers is hosted on fault-tolerant servers in a "state-of-the-art" secure data centre in London. From time to time we may need to perform hardware or software maintenance which may require a short period of unavailability, however you will be notified in advance of the time and expected duration, and where possible scheduled maintenance will take place over evenings or weekends.

In the unlikely event of hardware or software failures we will rectify the fault as soon as we can.

Although Baird aims to offer the best service we cannot guarantee that the service will be continuously available and fault free.

Baird's right to suspend or cancel your GoldSavers account

Baird may suspend or cancel your GoldSavers account if you breach any of our terms and conditions. In such a situation any metal holdings will be liquidated and together with any cash balance paid to your bank account, less our usual fund transfer fee and an administration fee to cover our costs.



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